frequently asked questions
By using our website, you confirm that you are at least 18 years old or using the site under adult supervision.
You agree not to misuse the website or engage in unlawful activities.
We try our best to display product colors, descriptions, and pricing accurately.
However, slight variations in color or measurement may occur due to screen settings or manual measurement.
Your order is confirmed only after:
- Successful payment
- Order confirmation email/SMS
We reserve the right to cancel an order due to stock issues, payment failure, or suspicious activity.
All prices are listed in INR and include applicable taxes unless stated otherwise.
Payments are processed securely through trusted payment gateways.
Pop Naari is not responsible for payment errors caused by your bank or service provider.
Delivery timelines are estimated and may vary due to courier delays, location, weather, or high-volume periods.
You must provide complete and accurate shipping details.
For more details, see our Shipping & Delivery Policy.
Returns and exchanges must follow our official Returns & Exchanges Policy.
Items must be unused, unwashed, and returned with original tags.
Pop Naari reserves the right to decline returns that do not meet policy conditions.
Orders can be cancelled before they are shipped.
Once shipped, cancellation is not possible β you may initiate a return after delivery (if eligible).
All content on the Pop Naari website β including images, text, designs, graphics, and logos β is the property of Pop Naari.
You may not copy, modify, or use any content without written permission.
Pop Naari is not responsible for:
- Delays caused by courier partners
- Errors due to incorrect delivery information provided by the customer
- Damage caused after the product is delivered
Our total liability is limited to the amount paid for the order.
Our website may use third-party tools such as payment gateways or analytics.
Pop Naari is not responsible for their actions or privacy practices.
If you create an account, you must keep your login details private.
You are responsible for all activity under your account.
Pop Naari may update these Terms & Conditions at any time.
Changes will be posted on this page with the updated date.
For questions or concerns, contact us at:
Email: support@popnaari.com
