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frequently asked questions

Order Processing Time

All orders are processed within 1–3 business days. You will receive an email/SMS once your order is confirmed and shipped.

Shipping Time

Domestic (India): Delivery within 3–7 business days after dispatch.


International: Delivery within 7–15 business days, depending on country and courier availability.

Shipping Charges
  • Shipping charges are calculated at checkout based on your location.
  • Free shipping may be offered during special promotions.

Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS so you can follow your package in real time.

Delays & Exceptions


Delivery may be delayed due to unforeseen events such as weather, courier delays, festivals, or high-volume periods.

Incorrect Address

Pop Naari is not responsible for failed deliveries due to incorrect or incomplete addresses.

If the order is returned to us, reshipping charges may apply.

International Duties & Taxes

For international orders, customs duties and taxes (if applicable) are the buyer’s responsibility.

Order Not Received

If your order shows β€œDelivered” but you haven’t received it, contact us within 48 hours for support.

Damaged Package on Delivery


If your package arrives damaged, take photos/video and contact us within 24–48 hours.

Support


For any shipping or delivery-related questions, email us at support@popnaari.com .